EAA guide — for product teams

EAA guide

Six steps to EAA compliance without an overlay widget.

1. Identify services

Is the service consumer-facing? Does it fall under a covered industry (e-commerce, transport, banking, communications)? Is the organization a microenterprise?
2. Define journeys

List 2–3 critical business journeys. Don't scan the whole domain — prioritize conversion and identity paths.
3. Choose the standard

EN 301 549 is the European harmonized standard. It maps to WCAG criteria.
4. Fix at source

Component-level fixes are durable. An overlay widget is not a substitute.
5. Publish the statement

Publish an accessibility statement. Link to the feedback channel.
6. Run the feedback channel

Respond within 14 days. Document responses. Plan regression monitoring against releases.

Ready to turn accessibility into an evidence trail?

The pilot audit covers one service, 2–3 critical journeys, a backlog, a statement draft, and 30 days of monitoring.