EAA Traficom supervises consumer-service accessibility from 28 June 2025.

Open the Readiness Index
Toiste
Integrations

Slack integration — alerts, SLA reminders, feedback

Toiste posts Slack messages on new and reopened findings, reminds when the 14-day feedback window is closing, and can route user feedback straight into a channel.

Alert routing

Critical findings (EN §9.1.x, high severity) to a dedicated channel. Lower severity rolls up into a weekly digest.

SLA reminder

Toiste tracks the response time on each user feedback. As the deadline approaches, a Slack reminder goes to the owner.

Subscribe to Readiness Index updates and regulatory briefings

Track the accessibility state of Finnish consumer services and the Digital Services Act in practice. Monthly to your inbox: index updates, regulatory findings and remediation best practices. Want to see the platform on your own journey? We also run 30-minute walkthroughs.